HOW TO RETURN FOR REFUND?
Returned items should be:
– unused, clean, with original tags attached, i.e. in the same, impeccable condition in which you received them.
Safely pack the returned item(s) and:
– enclose a return form. It is necessary to complete and enclose it with the returned product(s). You can download the form from the link placed at the end of the Terms & Conditions
– enclose the receipt or invoice
– ship returns to: Anka Krystyniak Jewels, Mokotowska 63 (patio), 00-533 Warsaw, Tel.: 511 134 644.
Processing refunds for accepted returns:
– your refund will always be issued the same way your payment was made
– if your order was paid on delivery, the funds will be transferred to the account indicated in the return form
– the refund will be issued within a maximum of 14 days from the date we receive the returned item(s).
You have the right to make a complaint about purchases on our online service – due to the warranty title or title. Additional information on this subject can be found in the Terms & Conditions.
If you have any questions, we are happy to help – contact us at: [email protected].